Edouard Soumagnac, a graduate of the professional training programme at Digital Campus, shares his experience from school to his involvement in transforming the customer experience.
Edouard has been an experience design leader at OnePoint since June 2021. He shares his fascinating journey from his decision to join Digital Campus to his key role in the digital transformation of public services and large corporations.
Why did you choose Digital Campus?
What brought me to Digital Campus was its practical focus: you learn immediately with the goal of entering the workforce. The work-study contract was going to kick in straight after classes, and that was what I was looking for above all.
What was the most decisive thing you learned?
The most decisive thing I learned is that you are never done learning. It was only a beginning.
I learned the foundations of the digital spectrum — UX, Motion, code — and in the end, it was a first foothold. After that, I kept going, continuing to learn and train constantly while working.
What does your job involve?
OnePoint is something of an outlier in Paris. We are a key player in the digital transformation of public services and large corporations.
We cover the full spectrum of transformation disciplines — from consulting to design, engineering, and development. At OnePoint, I am an experience design leader, supporting teams and projects on the experience transformation side.
Your most rewarding assignment?
My most rewarding assignment right now is for the French social security system (Sécurité sociale). It is truly a public interest mission. We are helping them work on the website "la Sécu recrute" (Social Security is Hiring), and we are inventing new formats to tell the story of what the social security system does for French citizens. It is a complete mission, where we teach them design and develop concrete products for them.
Any advice for our students?
The advice I would give students is that one of the first things to understand in the world of design is to work with humility. We are agents of change — we cannot impose ideas. And developing soft skills just as much as hard skills is hugely important.